FAQ

FAQ

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You’re able to book your removal 7 days a week, including public holidays. Thuresady, Friday and Satudardy are generally the most popular booked days, so we recommend booking as far in advance as possible to secure your preferred date. There are different timeslots that moves can be booked!. 

There are a number of ways you can source a price for your move.  Whether your moving locally or corss the country it is always better to have a consultant call at your home to estimate your move costs.  This will ensure we can assess the access to your property estimating the time required for collection.  On site estimates also mean a fixed price to ensure there are no surprises on the moving day.  Too often people provide information to moving companies and accidently leave out important information that can incur additional fees on the moving day. Another way is to source a quote online.  At Movers Plus we can provide all this online which is the next best thing to obtaining an accurate quote as we do ask all the required questions to assess your moving requirements.

Movers Plus quotes are valid for 30 days from date of quote.  We do however suggest you advise your predicted
moving date and we can include dates on the quote to ensure the price is fixed.

All cabinets must be emptied. This is due to the draws sliding on lateral cabinets, while wood filing cabinets are not made to take the weight of the files during moving as per manufacturer guidelines.

Our quotes are sent within a few seconds once you submit your moving details via our online quote form. However, once we’ve discussed the specifics of your move in detail, we send you a final quote usually within a few hours.

We have Free Public Liability, Transit Insurance and Workers Compensation. Bubble wrap: (we break it we fix it guarantee) If, in addition to Removal Services, you elect to have Goods packed by Us using preventative bubble wrapping (as part of Our optional Packing Services) then, We guarantee that those Goods will be delivered to Your delivery location free from breakages. 

To ensure hygiene and cleanliness, we ask that they are wrapped with commercial grade shrink wrap or you can use green garbage bags for plants. For a small fee, the Removalists do carry this material on the truck and can wrap this for you.

In most cases, yes we can offer priority Removals services, however this may be subject to availabiity of moving men & trucks. We have helped many customers in the past who have booked with us after cancelling from other Removalist companies.

Yes certainly, you just need to specify which items and our team will arrange it for you on the day of your move so that you don’t have to spend your last night in your house on a mattress on the floor!  If you are going to do the packing yourself we can still do this for you, you just need to let the Communication Consultant know when you are obtaining your quote.  If you are using our services on an hourly basis, then this will just be part of the job done for you.

We will take extra special care of your treasured and valuable items, whether these are of monetary or just sentimental value.  When packing for you, these items will be wrapped and padded in industrial strength bubble wrap.  Then depending on the size of the item it will be either wrapped in felt blankets before being securely strapped and supported in the truck  – or else it will be placed in a well padded, clearly labelled sturdy box.

This depends on many factors, such as weather conditions, size of your home, time required to load and unload, parking, and the direction and distance your shipment is travelling. We do however, work hard to ensure we get the move done as quickly and safely as possible!

 

Absolutely. We offer highly affordable temporary storage solutions with well ventilated modules where we can store your belongings in our local storage. Your goods will be safe and sound in our storage facilities until you're ready to pick them up. Note: Using our storage facilities comes with storage charges, warehouse valuation coverage and final delivery charges from the warehouse.

In addition to offering the highest quality of service, backed by the most resources in the industry, we offer a variety of packages that can offer a customized relocation experience for everyone.

No way. Being transparent and up front with our customers will always be the key feature of our service. We ensure our customers are fully aware of all costs involved in their removal so they can be fully prepared. We take pride in offering great customer services and also being one of the cheapest removals company in Scotland.

Payment is either by cash or credit card half hour before completion of the removal services on the day. Any other arrangements (i.e. postponed payments) will have to be arranged and approved by our head office before your scheduled move. When it comes to our payment process, everything is transparent and up front. We tell you everything you need to know before the day we remove your furniture to your new home.

Of course, anything our customers can do to make moving cheaper, we're all for it. However a special note to please avoid jumping inside the truck, since the insurance does not cover you!

Yes. We move pianos. Contact us to find out more.

Yes. The freezer & refrigerator must be emptied to prevent the contents from damaging the inside of the appliance.

A large box can be carried one at a time. Small boxes can be carried two or more at a time.